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Natural language entry point
Let users ask in their own words and still land on the right article.
Knowledge Base Chatbot
A source-cited chatbot for your knowledge base
ChattyBox turns public knowledge base content into immediate answers, while citations keep users connected to the articles your team maintains.
Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
Ask ChattyBox
xWhere should I start if I need a reliable answer from this site?
Start by adding your website URL to ChattyBox. It crawls your content, answers from the pages it finds, and shows visitors the sources behind each response.
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Powered by ChattyBox
Built for knowledge base owners
Launch a source-cited chatbot without rebuilding your docs stack
ChattyBox crawls your existing documentation, indexes the content for retrieval, and embeds a chatbot that answers using your docs instead of generic model memory.
Ground answers in the content your team already publishes.
Send users back to source pages when they need the full guide or reference.
Use unanswered questions to discover missing docs and unclear onboarding flows.
Install the widget without changing your docs platform or support stack.
Workflow step
Choose the public knowledge base articles that should answer user questions.
Workflow step
Crawl the site, sitemap, or selected URLs in ChattyBox.
Workflow step
Test common questions and verify cited source articles.
Workflow step
Use content gaps to improve articles and expand self-service coverage.
Three-step launch
Paste your Knowledge Base URL, test cited answers, then install the widget.
Knowledge base support
Make your knowledge base easier to use without moving content
Users often know their question but not the exact article title. ChattyBox bridges that gap with answers grounded in your source content.
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Source-backed trust
Citations make answers easier to verify and keep traffic flowing to source pages.
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Fast launch
Start from public pages or a sitemap instead of migrating content into a new system.
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Actionable gaps
Questions without good answers become a prioritized list for article updates.
Explore next
More ways to use ChattyBox
01
Use Cases Hub
Browse the main ChattyBox use cases for website, documentation, support, SaaS, CMS, and WordPress teams.
Open
02
Documentation Chatbot
Turn technical docs into a self-serve support assistant that answers with source links.
Open
03
Reduce Support Tickets
Use a content-grounded chatbot to handle repetitive website, help center, and docs questions before users open a support ticket.
Open
04
Implementation Guide
Use the step-by-step launch checklist for documentation chatbot rollout.
Open
FAQ
Common questions
Can ChattyBox work with any knowledge base?
It can work with public, crawlable knowledge base pages and help centers where the content can be indexed.
Do I need to move articles?
No. ChattyBox uses your published pages as source content.
Can users still read full articles?
Yes. Citations can send users to the exact source article behind each answer.
How do I improve results over time?
Review unanswered questions and update the articles that should have answered them.