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Repeated how-to questions
Answer setup, troubleshooting, billing, and configuration questions before a user files a ticket.
AI Customer Support Chatbot
Customer Support AI Chatbot for Support Deflection
Use your documentation, help center, and website pages to answer repeated customer questions instantly with an AI support chatbot that cites sources.
Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
Ask ChattyBox
xWhere should I start if I need a reliable answer from this site?
Start by adding your website URL to ChattyBox. It crawls your content, answers from the pages it finds, and shows visitors the sources behind each response.
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Powered by ChattyBox
Built for support teams that want self-serve answers from approved content
Launch a source-cited chatbot without rebuilding your docs stack
ChattyBox crawls your existing documentation, indexes the content for retrieval, and embeds a chatbot that answers using your docs instead of generic model memory.
Answers are grounded in your published website, docs, help, or CMS content.
Source citations send users back to the exact docs page.
The widget installs without replacing your website, docs, CMS, or help platform.
Analytics reveal the questions your content does not answer yet.
Workflow step
Enter your website, documentation, help center, CMS, or sitemap URL in ChattyBox.
Workflow step
Let the crawler extract pages, headings, and readable text.
Workflow step
Test real user questions and verify source citations.
Workflow step
Embed the widget with one script tag and monitor unanswered questions.
Three-step launch
Paste your Customer Support URL, test cited answers, then install the widget.
Ticket deflection
Turn repeated tickets into self-serve answers
ChattyBox is designed for support questions that already have answers somewhere in your docs, help articles, FAQs, or website content.
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Source-cited replies
Every cited answer can send the customer back to your official content for more detail.
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Content gap discovery
See what users ask when your current content does not have a clear answer.
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Honest fallbacks
When your content does not answer a question, the assistant can avoid guessing instead of inventing policy or product details.
Explore next
More ways to use ChattyBox
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Platform pages
Find setup guidance for websites, CMS, Docusaurus, MkDocs, VitePress, Starlight, help centers, and docs platforms.
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Alternatives and comparisons
Compare docs chatbot tools, support suites, and website chatbot builders by workflow and fit.
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Implementation guide
Use the launch checklist to crawl content, test citations, embed the widget, and monitor gaps.
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FAQ
Common questions
Does this replace my help desk?
No. ChattyBox is a self-serve layer for repeated questions. Teams can keep their help desk for account-specific or human support workflows.
Where do the answers come from?
Answers come from your indexed docs, help center articles, FAQs, and website pages.
Can I see what customers ask?
Yes. Conversation analytics help you identify common questions and missing content.
How quickly can I launch it?
Most teams can crawl content, test answers, and embed the widget in minutes.