01
Article discovery
Users can ask a question instead of guessing which category or article title contains the answer.
Help Center AI
A chatbot for your help center
ChattyBox makes help center articles easier to use by answering common questions in natural language and linking users back to the right article.
Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
Ask ChattyBox
xWhere should I start if I need a reliable answer from this site?
Start by adding your website URL to ChattyBox. It crawls your content, answers from the pages it finds, and shows visitors the sources behind each response.
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Powered by ChattyBox
Built for help center and support teams
Launch a source-cited chatbot without rebuilding your docs stack
ChattyBox crawls your existing documentation, indexes the content for retrieval, and embeds a chatbot that answers using your docs instead of generic model memory.
Ground answers in the content your team already publishes.
Send users back to source pages when they need the full guide or reference.
Use unanswered questions to discover missing docs and unclear onboarding flows.
Install the widget without changing your docs platform or support stack.
Workflow step
Connect your help center URL or sitemap.
Workflow step
Index categories, sections, articles, FAQs, and troubleshooting guides.
Workflow step
Test high-volume support questions and inspect cited articles.
Workflow step
Install the chatbot before ticket creation and monitor unresolved questions.
Three-step launch
Paste your Help Center URL, test cited answers, then install the widget.
Help center workflow
Turn support articles into conversational self-service
A help center chatbot should help users find the article-backed answer quickly, not replace the articles your team maintains.
02
Ticket prevention
Answer repeated how-to, setup, billing, and troubleshooting questions before ticket creation.
03
Citation trust
Links to source articles help users verify policies, limits, and steps.
04
Content maintenance
Use unanswered questions to identify missing or outdated help articles.
Explore next
More ways to use ChattyBox
01
Use Cases Hub
Browse the main ChattyBox use cases for website, documentation, support, SaaS, CMS, and WordPress teams.
Open
02
Documentation Chatbot
Turn technical docs into a self-serve support assistant that answers with source links.
Open
03
Reduce Support Tickets
Use a content-grounded chatbot to handle repetitive website, help center, and docs questions before users open a support ticket.
Open
04
Implementation Guide
Use the step-by-step launch checklist for documentation chatbot rollout.
Open
FAQ
Common questions
Can ChattyBox crawl a help center?
Yes. Public help centers and sitemaps can be indexed as source material.
Does it replace the help center?
No. It makes help center content easier to query and sends users back to source articles.
Can this reduce tickets?
Yes, especially for repeated questions already answered in public support content.
What help center content works best?
Clear articles, FAQs, setup guides, troubleshooting docs, and policy pages work best.